I was testing the Windows Mixed Reality headset with usb 3.0 extension cable and when I plug it into the USB3 port, no light at all comes out of the headset, the headset will not detect the headset and I get the message “Windows has stopped this device for maintenance”

A couple of days back I’m using my new HTC Vive Pro to play some VR games, and I’m having a lot of trouble getting my Windows Mixed Reality USB 3.0 system to work.

After plugging in my Windows Mixed Reality headset into my Windows Mixed Reality HMD, I opened up Device Manager and saw that Windows Mixed Reality USB 3.0 wasn’t listed under “Microsoft USB to connect USB devices”.

For example, users often reported that Windows Mixed Reality no longer recognized USB 3.0. They usually confirm the following: Recently, the WMR USB 3.0 is no longer recognized and gives a 4-1 or 4-4 USB error code. To fix WMR USB 3.0 error, read this article completely and be sure that you will never suffer from this problem again.

What do I do if Windows Mixed Reality USB 3.0 does not work?

1. Check for Windows updates

  1. Go to Settings.
  2. Select Update and Security.
  3. On the left side, click Windows Update, and on the right side, click Check for updates.

2. Uninstall and reinstall Windows Mixed Reality

2.1 Uninstalling Windows Mixed Reality

  1. Disconnect the headset.
  2. Go to Settings.
  3. Click on Applications.
  4. Click on Apps & Features on the left and type Mixed Reality in the search box on the right.
  5. Click on the result and select Delete.

2.2 Disabling your motion controllers

  1. Go to Settings.
  2. Click on Devices.
  3. Select Bluetooth and other devices on the left.
  4. Select each controller and click Remove Device.

To reinstall Windows Mixed Reality, reconnect the headset to your computer.

3. Checking devices after connection

  1. Open the Device Manager.
  2. Tap one of the devices on the list for your headset.
  3. Select the View tab from the main menu and click Devices by Connection.

4. Seeking changes in equipment

  1. Open the Device Manager.
  2. Make sure the headset is under Monitors.
  3. Select the Actions tab from the main menu, and then click Check for Hardware Changes.

5. Using third-party software

You can also solve this problem automatically with a third-party software program. You should keep in mind that this option will definitely save you valuable time. To have Windows Mixed Reality USB 3.0 detected on your PC, we strongly recommend using an automated security wizard. In most cases, the current drivers for your PC’s hardware and peripherals are not updated properly by the system. There are important differences between the generic driver and the manufacturer’s driver. Finding the right driver version for each of your hardware components can be tedious. Therefore, an automated wizard can help you find the right drivers and update your system every time, and we recommend DriverFix.Follow these simple steps to safely update your drivers:

  1. Download and install DriverFix.
  2. Start the software.
  3. Wait until all defective drivers are detected.
  4. DriverFix will show you all drivers that have problems and you only need to select the one you want to fix.
  5. Wait until the application has downloaded and installed the latest drivers.
  6. Restart the computer for the changes to take effect.


Make sure the drivers for the components of your PC are working properly without endangering your computer. Denial: This program must be upgraded from the free version to perform specific actions.

6. Connect the headset to a different USB port

If you see the message Check your USB port, try connecting the headset to a different USB port. It is also important to make sure it is a SuperSpeed USB 3.0, otherwise it will not be supported properly.

7. Try connecting the headset to another PC

Try connecting the headset to another PC. However, if the other PC is not fully compatible with Windows Mixed Reality, you should look in Device Manager to see if you see a message about insufficient USB speed. If the problem occurs on more than one computer, your headset may be defective. These are the most valid options you can try to not solve the Windows Mixed Reality USB 3.0 problem.I’ve had some experience with Windows Mixed Reality headsets, so I decided to play around with the Windows Mixed Reality USB 3.0 port on my Pi. I ran into an interesting issue: the USB devices support for the Windows Mixed Reality USB port was broken. The port had been removed.. Read more about make sure the usb cable is plugged into the superspeed usb 3.0 port. and let us know what you think.

Frequently Asked Questions

Does Windows mixed reality need USB 3?

So, you’ve got a brand new USB 3.1 Type-C/Thunderbolt 3.0 digital display and an Nvidia Titan V graphics card. The new display is a marvel of engineering and makes it possible for your computer to be VR-ready. After hooking up everything, you find that the display does not work on a USB 3.0 port. It is not a hardware problem, but a software issue. On Friday, a video emerged online showing a Windows Mixed Reality headset that seems to have USB 3.0 problems. In the video, the headset was connected to a wired Xbox One with USB 3.0, but when the camera was used, it repeatedly reported that the device was being used by another user. This may be a temporary issue with the headset, but it serves as evidence that the headset needs a special driver to work with USB 3.0.

How do I fix my USB 3.0 port not working?

If you frequently use the USB 3.0 ports on your computer and have recently purchased a new gaming headset, you may have noticed that your USB 3.0 port has become unresponsive. You might have even tried to resolve the issue by using the computer’s built-in troubleshooter, but you were unsuccessful. In this guide, I will show you: How to test for a bad USB 3.0 port. How to determine which USB 3.0 port links to your computer. How to fix the problem. One of the PC gaming world’s favorite topics of debate is the topic of USB keyboards and mice. The truth is that most of the time, the discussion is a pointless nuisance. You are probably looking for a USB 3.0 port that’s not working properly, so in order to fix it, the only thing you need to do is to clean the port, and this can be done with a few simple steps.

How do I enable USB 3.0 ports?

Most of the time, our computers come with a few USB ports. Some of them are labeled as USB 2.0, but they are actually USB 3.0, and you usually can’t tell. A USB 3.0 port is twice as fast as a regular USB port, and USB 3.1 is three times as fast as a regular USB port. If you have a USB 3.0 port, but it’s not working, you can try the following: So you’ve just bought a headset that says “USB 3.0” on the box, and you’ve plugged it into your computer and nothing. No more is showing up on your computer, or when you plug it into another one or a USB 3.0 hub (or even 3.1). Maybe you’ve even read online that if you have a desktop PC, that you won’t be able to use the USB 3.0 port because it won’t be supported. Well, here is the answer to the question, can I use my USB 3.0 Port to get a USB 3.0 Port on Windows Mixed Reality (WMR) Headsets?

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